Bounce Energy

Customer Support call us:1-888-452-6862

Bounce Energy Customer Care and Support

We are committed to helping you find answers to your questions online or on the phone, quickly and easily.

Real-Time Customer Service Updates

Our Customer Care Center is currently closed. We are open Monday-Friday 7am-8pm CST/8am-9pm EST, Saturday 7am-5pm CST/8am-6pm EST. You can submit a customer service request by emailing us at customercare@bounceenergy.com or visit us at BounceEnergyCares.com to submit an escalated customer service ticket.

AskBouncey: Get Help Online

Whether you have a question about your bill or a question about our refer-a-friend program, get answers you need from Bouncey the Bunny!

Ask Bouncey

BounceEnergyCares.com

Visit our customer service support portal to submit a question or issue and get escalated support.

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Contact Customer Care by Phone

Our Texas-based customer support teams are here to help you Monday-Friday 7am-8pm CST/8am-9pm EST, Saturday 7am-5pm CST/8am-6pm EST. Give us a call.

1-888-452-6862

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