Bounce Energy

Customer Support call us:1-888-452-6862

Privacy Policy

This website ("site") is owned by Bounce Energy, Inc. ("Bounce Energy," "us" or "we"). This Privacy Policy describes the privacy policy and security practices applicable for this site and is hereby incorporated by reference into the Terms of Use displayed on this site (collectively, the "Terms").

Security and Protection of Your Personally Identifiable Information
We are committed to maintaining the security of Personally Identifiable Information (defined below) provided by you through this site. We take significant precautions to protect your Personally Identifiable Information both online and offline. Maintaining a high degree of confidence from you regarding the protection and secure transmission of your Personally Identifiable Information is very important to us. We have implemented a security policy to keep Personally Identifiable Information that is stored in our systems protected from unauthorized access. Our systems are configured with data encryption technologies and firewalls. When you send Personally Identifiable Information to us over the Internet, or we send it to service providers over the Internet, your data is protected by 128-bit Secure Socket Layer (SSL) technology to ensure safe transmission. We also have a digital certificate from VeriSign, Inc., a maker of hardware and software used to protect and manage computer network access, certifying the secure nature of this site. All of our servers storing Personally Identifiable Information are kept in a secure environment and may be accessed only by a limited number of authorized persons.

Information Collected
We collect information about you that is provided by you to us through the site or by other means, which may include, but not be limited to, information that can identify you as a specific individual ("Personally Identifiable Information"). Personally Identifiable Information may include, without limitation, your name, address, telephone numbers, e-mail addresses, financial information, transaction and billing information, and/or other such information. We do not knowingly collect information from children under 13 years old. If a your birth date is required to order a specific product or service, you will not be able to enter a birth date that indicates that you are less than 13 years old. You may request that we update information that you provide by contacting Customer Service as indicated in the Terms.

Use of Personally Identifiable Information
We will not sell, rent or provide your Personally Identifiable Information to unaffiliated third parties for commercial purposes that are not related to our business with you. Personally Identifiable Information collected about you may be used to: facilitate your orders or requests for services and products, including services and products which are provided by service providers other than us; provide customer support; facilitate dispute resolution and collections; enforce the Terms; verify your identity, credit or other information that you provide to us; protect the rights, property and/or personal safety of others; send notifications; promote our site, services and products, as well as other available services and products made available by third parties; respond to your questions or suggestions; improve the navigation or quality of our site or service; or as may be required by law. We may share information with service providers or other business affiliates with whom we conduct business in order to provide you with information about new products or services, special offers, discounts, or other information that may be of interest to you. We may disclose Personally Identifiable Information to law enforcement authorities, government agencies, or other parties when provided with a subpoena, court order, or legal documentation of similar effect, or if in our reasonable discretion or good faith belief that the disclosure of such information is necessary to prevent imminent physical harm or financial loss to any person, or is necessary to report suspected illegal activity.

Links
This site may contain links to other sites or resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to review the privacy statements of each site that collects Personally Identifiable Information. This Privacy Statement applies only to information collected through the Service.

Cookies
We may collect certain technical information about your computer each time you request a page while using this site. This information may include your IP address, operating system and web browser software (e.g., Netscape Navigator or Internet Explorer). If your computer is enabled, we may automatically assign you a "cookie" (i.e., a tiny packet of identifying information passed between your browser and a web site) each time you visit this site. This cookie does not contain any Personally Identifiable Information about you. You can choose at any time to not receive a cookie by enabling your web browser to refuse cookies or prompt you before accepting a cookie. Please be aware that by refusing to accept a cookie you will not be able to make optimal use of this site. We may use third-party advertising technology and cookies to serve ads when you visit web sites upon which we advertise. In addition, we may use web beacons, provided by an ad serving partner, to help manage our online advertising. The information we collect and share through this technology is not Personally Identifiable Information.

Improving the Quality of Our Site
We may collect information about your computer (IP address, operating system and web browser software) for the purpose of assessing the effectiveness of the content and traffic of this site. This data allows us to improve the quality of your visit by streamlining your ability to navigate this site. We do not track your IP address or collect information about your visits to other Internet sites. Information about you and your use of this site may be aggregated with other information collected on this site or other sites or otherwise used in ways that do not personally identify you or constitute Personally Identifiable Information. This type of aggregated or statistical information may be used by us to improve the quality of this site or for other purposes that we may deem appropriate.

We reserve the right to modify or amend this Privacy Policy at any time and for any reason.

Contacting Us
If you need help using this Site or have a question regarding the Terms of Use or the Privacy Policy, or the products and services offered by us, please contact us:

By Phone: 1-888-452-6862
By Email: customercare@bounceenergy.com
By Fax: 1-888-801-6681
By Mail: Bounce Energy, Inc.
PO Box 8387, Houston, TX 77288.
Attention: Customer Service

Last updated as of November 14, 2008.


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