Manage Your Account and Pay Your BillLog into your Bounce Energy account for bill pay options, to refer your friends, transfer service and more.
Bounce Energy provides several ways for customers to pay their bills:
- Online: Log into your account by entering your user name and password to the right OR try ExpressPay and make a payment without even logging into MyAccount.
- By Phone: Call toll free 1-888-452-6862
- By Mail: Send personal checks to P.O. Box 4423, Msc #200, Houston, TX 77210
(Please allow 7-10 days to process your check payments)
- Pay in person at any Ace Cash Express or Moneygram location (find one here)
Auto Pay and Paperless Billing
We also provide environmentally friendly billing options like auto bill pay and paperless billing. Put away the stamps, envelopes, checkbook and pen and put a stop to your mail clutter. With paperless billing, we'll notify you when your electricity bill is ready and all of your bills are available 24/7 inside MyAccount. Plus, when you sign up for auto pay, you'll always earn your Bounce Energy Rewards on-time because your payment will never be late.
Select and Track Rewards and Promotions
As you know, as a Bounce Energy customer, you earn rewards when you pay your bill on-time. You also may have signed up while we were running a special promotion, such as a gift card. In your MyAccount, we've created a section where you can track your progress in earning these valuable incentives. Just log into MyAccount and click the "Your Rewards and Promotions" link in the left navigation.
Refer Your Friends
Through MyAccount, you're able to refer your friends and family to Bounce Energy where you can earn $50 bill credits for yourself and for those you refer. MyAccount allows you to easily distribute your unique refer-a-friend code and web link via email, Facebook or Twitter. You can also print your own refer-a-friend cards with your unique code and web link included.
Transfer, Renew or Switch Plans
There's also several ways to make changes to your Bounce Energy plan:
- Moving: Transfer your Bounce Energy service to your new home.
- Renew: If your fixed rate plan is up for renewal, you'll be presented with new plan options.
- Switch to Fixed: If you're on a variable month-to-month plan, we'll provide you with fixed rate options to lock in your savings for longer.
Making a payment, signing up for auto pay or paperless billing, and making changes to your plan aren't the only things you can do in MyAccount. You can also:
- View your past bills
- View your electricity usage information
- Add an authorized user to your account
- Get additional services such as energy audits, high speed internet, cable tv and much more.
The Fastest Way to Pay Your Bill
make a payment without even logging into your account.