Bounce Energy

for your home
Save on your electricity bill with our great low rates, plus your choice of rewards programs. Sign up today!
for your business
Bounce Energy Business Solutions

Bounce Energy offers great competitive pricing for small businesses without the hassle of hidden charges. Paying online and by credit card is always free. Check out our partner program where you can earn extra income. We also have a multifamily services for property owners and management companies.
rewards
Join Bounce Energy and get your choice of the best rewards options in the industry. Our rewards programs features bill credits, free electricity, American Airlines miles, cash back, movie tickets and much more.
about
We're committed to bringing value to residential and small customers through customer service, competitive rates, innovative energy plans options, superior rewards and additional services.
myaccount

Already a customer? Login to pay your bill, renew your plan, check your usage, transfer service, track rewards, refer your friends to Bounce, and more.

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Lost Password? Lost User Name? First time user? Create an Account

Customer Support call us:1-888-452-6862

Support FAQs

Pay Your Bounce Energy Bill

Use the payment method that's best for you!

Pay Your Bill Online:

Enter your username and password into the box on the right or log into your account here.

Pay by Phone:

Call Toll Free 1-888-45-BOUNCE or 1-888-452-6862

Pay Your Bill in Person:

Just stop by any Ace Cash Express or Moneygram location. Find the closest location here.

Pay via Mail (USPS):

Send Payment to:
Bounce Energy
P.O. Box 4423, Msc #200
Houston, TX 77210

Please allow 7-10 days to process your check payments. SPECIAL NOTE TO BANK BILL PAY CUSTOMERS: If you are paying by your bank's bill pay, please allow for additional time before your bill due date. Your bank may draft the amount from your account; however, many banks still have to mail Bounce Energy a paper check for processing. Your payment by bank bill pay IS NOT processed on the date your bank deducts the payment from your account, but when Bounce Energy receives your payment.

Pay Using Your Credit Card:

We accept:

Visa
MasterCard
Discover
American Express

You may pay using your credit via phone, online (through MyAccount), or mail.

Pay Using Your Bank Account:

We accept:

Money order
Personal checks

SPECIAL NOTE TO BANK BILL PAY CUSTOMERS: If you are paying by your bank's bill pay, please visit their online bill pay directory and search for us by entering "Bounce Energy" and zip code 77210. Otherwise, your bank will mail a paper check on your behalf, and you will need to allow 7-10 days to process your check payment. Your bank may draft the amount from your account, however, your bank still has to mail Bounce Energy the check for processing. Your payment by bank bill pay IS NOT processed on the date your bank deducts the payment from your account, but when Bounce Energy receives your payment.