Stay Connected when the Power is OutPower Outage Information for Texas Electricity Customers
Important Numbers in Case of a Power Outage
If you are experiencing a power outage, please contact your local Transmission & Distribution Service Provider (TDSP, also known as the utility company) for assistance. For your convenience, the numbers are listed below:
Houston and Surrounding Areas:- CenterPoint Energy: (713) 207-2222 or toll free (800) 332-7143
- Texas New Mexico Power: (888) 886-7456
- Oncor Electric Delivery (formerly TXU): (888) 313-4747
- Texas New Mexico Power: (888) 886-7456
- AEP: (866) 223-8508
- AEP: (866) 223-8058
- Oncor Electric Delivery (formerly TXU): (888) 313-4747
- Texas New Mexico Power: (888) 886-7456
Get Updates via Twitter
During major storms where large areas of power outages happen, we'll keep you informed through Twitter. We'll let you know when your TDSP stands on getting your area back up complete with weather and news updates, outage maps and, TDSP press releases.
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