Explaining Oncor Electricity
For the 10+ years that energy has been deregulated in Texas, most residents have had their choice of Texas electricity providers for their home or small business. But while you can pick your Retail Electricity Providers (REP), you cannot choose the company that transmits and delivers electricity to your home. This company is known as the Transmission and Delivery Service Provider (TDSP), and there are currently 5 of them in Texas, and each one services a specific area of the Texas deregulated energy grid.
If you live in a central, eastern, or western part Texas, there's a good chance that Oncor is your utility company. Oncor Electricity is Texas's largest TDSP and the sixth largest electric delivery business in the United States. With main offices located in Dallas, Oncor electricity provides electricity to 7.5 million customers and has a service area of over 400 communities across Texas, including such major cities as Dallas, Fort Worth, Odessa, Killeen, Midland, Waco, Tyler, and Wichita Falls.
The areas shown in green signify the Oncor Electricity service area footprint.
If you're a customer living in the Oncor service area, you should contact them directly at 1-888-313-4747 if you are experiencing a power outage caused by severe weather, broken poles, or downed power lines. The general customer service number for Oncor is 1-888-313-6862. Oncor's website site can be located here, and you can follow them on Twitter and Facebook to receive severe weather updates and outage information or contact the company.
Bounce Energy offers electricity to all customers living in the Oncor Electricity service area. Call Customer Care at 1-888-452-6862 or learn more about how Bounce can provide the electricity for your home or businesshere.