A New Site from Bounce Energy… Just for Customer Service!

By Brooke Drake, December 3, 2010, News

To further its commitment to superior customer service, Bounce Energy has created a new and improved customer service site for its consumers.  Go to www.BounceEnergyCares.com and you’ll find an easier and more efficient way to help you find the answers or ask the questions you need…all at the click of a mouse.  Here’s what it has to offer:

  • Submit an Issue. Instead of wasting time on the phone, you can now submit an issue to Bounce Energy online. Just go to their website stated above, fill out the form, by typing a question or stating an issue that you may have.  A customer care representative will work to answer your question or resolve your issue as soon as possible.
  • Submit New Ideas. Help Bounce Energy get even better by submitting a review, testimonial or a new idea on how they can improve. Just go to their website, fill out the form entitled, “Submit New Ideas” and hit submit – they are interested in hearing from you!
  • Find an Answer from the FAQs. In an effort to provide the best customer satisfaction, they have compiled a list of the most Frequently Asked Questions FAQs).  So before submitting a question or an issue, review the FAQ section to see if there is already an answer.  Your question or issue may already have been answered!
  • Read Tips, Insights and Articles.  If you’re interested in learning how to save electricity or money or just want to learn more about the energy industry in general, then check out this section. There are articles and blogs that give you great information on those topics and more!
  • Read Reviews. Aren’t sure if you should sign up with Bounce Energy? Is going through the trouble of making a change – really worth it?  Check out customer reviews and see why Bounce Energy should be your choice.
  • Watch Videos. Confused on how to read your energy bill or electrical meter?  Want to know how much you are saving using Bounce Energy?  Here you will see many educational videos to help you answer some of these questions.
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