Bounce Energy: A Partner In Your Texas Home Communities

Learn about who we are and why serving our Texas energy customers is at the core of our identity.

Providing Innovative Electricity Products, Customer Care, and Digital Programming Since 2008

We are a Texas-based electricity company committed to delivering premium value to for you and your home’s electricity needs. Bounce was founded with the idea of giving customers like you “more than electricity.” When we’re invited into your home, we consider that a privilege, and deliver excellence in customer service, easy online account management, in-depth online usage insights that go beyond a basic bill, robust community engagement in social media, and of course, modern energy-related products and competitive plans.

We began operations in 2008 as a full-service Retail Electricity Provider in Texas. Our founders have more than 60 years of experience in e-commerce, energy marketing, home services, and customer service acumen. We use this knowledge to take care of you and your home so that you receive the products, attention, and care you deserve by going the extra mile.

Whether you’re a mover in a time-crunch, focused on renewable energy, or just want a great Texas electricity plan, we offer a comprehensive suite of products, customer perks, and rewards to make your home life easier, with the technology and modern touches that enhance your experience.

Bounce Energy was acquired by Direct Energy in 2012.

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Press Archive

Our Promise to You

The Bounce Energy Promise

From fees and customer service, to customer loyalty and more, our 5-point promise assures you that we place your needs first in all we do.

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Bounce in the News

Press Room

As a leading and growing energy company, we've received several positive mentions in the news. We present this section so you can learn about what we do for you and our world at large.

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Technology & Account Management

Learn about MyAccount

We give you the chance to take charge of your energy needs. Our industry-leading MyAccount platform gives you access to your energy plan information with convenience and clarity.

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Our Community Work

Our Charity Efforts

We wouldn't exist as a company without you, so we make it a point to get involved in our community. Learn about the charities we've partnered with and supported over the years.

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Our Awards

  • AMA Best In Class Marketer Of The Year 2012
    Bounce Energy AMA Best in Class Marketer of the Year 2012

    The American Marketing Association (AMA) selected Bounce Energy as the 2012 "Best of Category" winner in the Energy: Transportation/Transmission/Utilities/Marketing category.

  • Houston's Social Madness Winners 2012
    Bounce Energy won Houston's Social Madness 2012

    Bounce Energy won the Houston Small Business division of the 2012 Social Madness Contest hosted by The Business Journals and Spark Business from Capital One.

  • "Best In Class" Award From Interactive Media Council
    Bounce Energy Interactive Media Award for Best Website 2012

    Our website won the utilities category for 2012. In 2011, we won "Outstanding Achievement Awards" in both the energy and utilities categories.

  • PR Icon Award Nominee 2012
    Bounce Energy PR Icon Award Nominee 2012

    Our monthly Charity "Like" Campaigns earned us an Honorable Mention in the "Facebook: Social Good Campaign" category for the 2013 PR Icon Social Media Icon Awards.

  • One Of The Best Places To Work In Houston 2012
    Bounce Energy one of the Best Places to Work in Houston 2012

    Bounce Energy was named one of the 2012 Best Places to Work in Houston by the Houston Business Journal.

  • Outstanding Web Development Award 2011
    Bounce Energy Outstanding Web Development Award 2011

    Bounce Energy competed in the energy category and was the only retail electricity provider to receive an award.

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