Contact Bounce Energy

Bounce Energy wants to make it as easy as possible for you to communicate with us. Want to call us? Great! Want to look for answers to your questions in our online customer portal? We have that, too.

For Customer Service or General Inquiries

Get immediate help online in our FAQ Portal here
Email us at
Call toll free 1-888-45-BOUNCE or 1-888-452-6862

Send general correspondence to:

Bounce Energy,
P.O. Box 8387,
Houston, TX 77288

Fax toll free to 1-888-801-6681

To Sign Up for Bounce Energy

Enter your address to the right to start your online order or view our electricity plans.
Call Us Toll Free 1-888-45-BOUNCE or 1-888-452-6862

Need To Pay Your Electricity Bill? Click here

To Login Into Your Online Account

Click here to login into your personal MyAccount portal so you can pay your bill online, view and print your previous statements, and access all other pertinent electricity account information.

Shop for Electricity Plans and Rates

Enter Your Address to Get Started

Already a Customer? Log Into Your Account