FAQs for Texas Electricity
Ask Bouncey your Texas electricity questions, or choose a category.How to Sign Up and Establishing Service with Us
How to Contact Us
Understanding Your Electricity Bill
Pay Your Bounce Energy Electricity Bill
Hive
Renewing Your Plan
Switching Plans
Moving or Transferring Your Service to a New Address
Understanding Plan Types
Payment Arrangements
Disconnections and Reconnections
Power Outage Information
Deposits
Learn about Switch Holds
Auto Bill Pay
Welcome New Leaf Energy Customers
Paperless Billing
Balanced or Leveled Billing
Texas Electric Choice
Refer-A-Friend
Rewards Programs with Bounce Energy
Bounce Energy Rewards Program
American AAdvantage Rewards Program
The WeMo® Insight Switch
3% Cash Back Rewards Program
Mommy Merits Rewards Program
Bounce Back Energy Savings Rewards
Ambassador Program
Glossary of Electricity Terms
Bounce Back Energy Savings Program
Make It Green
Bounce Energy Membership Plans
Meridian Smart Thermostat
SmartThings
Want to speak to a customer care representative? Call us toll free at
1-888-452-6862
Agents are available: Monday-Friday 7:30am-8pm CST
Saturday 7:30am-5pm CST
Sunday CLOSED
Agents are available: Monday-Friday 7:30am-8pm CST
Saturday 7:30am-5pm CST
Sunday CLOSED