How can I learn how much of deposit I need to pay?

If you have placed an order and you are not clear on your deposit amount or if you even owe a deposit, you can visit to speak with a Chat Representative or you can call Customer Service at 1-888-452-6862 to speak with a Phone Representative. You would then need to pay any requested deposit up-front and in full in order to start service with Bounce Energy.

If you have been assessed a deposit, your service order will not be processed until the deposit is paid. If you elect to not pay the deposit, your order will not be processed, and it will cancel automatically after 10 business days.

Want to speak to a customer care representative? Call us toll free at 1-888-452-6862
Agents are available: Monday-Friday 7:30am-8pm CST
Saturday 7:30am-5pm CST
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