How do I switch plans with Bounce Energy?

If you are on a variable-rate no-contract plan, you can switch to a fixed-rate plan with Bounce Energy online quite easily.

To switch plans:

  • You will need to first log into your Bounce Energy MyAccount with your User Name and Password.
  • Once you have logged in, the "Switch to Fixed Rate" link should be on the left-hand sidebar navigation menu.
  • When you click that link, you will be presented with a range of plan options and the current rates for those plans in your area.

If you are not able to process the switch online, or if you do not see the "Switch to Fixed Rate link or the plan option you would prefer, you will need to call Customer Service at 1-888-452-6862 so that a representative can assist you.

If you want to switch from one variable-rate no-contract plan to another, you will need to call Customer Service at 1-888-452-6862 so that a representative can assist you.

Want to speak to a customer care representative? Call us toll free at 1-888-452-6862
Agents are available: Monday-Friday 7:30am-8pm CST
Saturday 7:30am-5pm CST
Sunday CLOSED
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