I was signed up on Auto Pay with Bounce? Is that transferring to Direct Energy?

We are making every effort to transfer all of your preferences to your new Direct Energy account. You can log in to your Online Account Manager to verify or change your preferences. If you require assistance, contact us at 1-888-452-6862.

Want to speak to a customer care representative? Call us toll free at 1-888-452-6862
Agents are available: Monday-Friday 7:30am-8pm CST
Saturday 7:30am-5pm CST
Sunday CLOSED
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