What happens to the bill credit balance, from credits I’ve accrued over time through the Refer-a-Friend program, after the program terminates on December 31, 2018?

You will not lose any bill credits that you have already earned through the Refer-a-Friend program. As long as you remain a Bounce customer, the bill credits will be applied to your monthly electricity bill(s) until the total balance is depleted, regardless of the number of months required for the credit balance to reach $0.

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