How will I know when I'm a Direct Energy customer?

If you have registered for electronic notices, we'll send you an email when your account transfers. You will also receive a Welcome Kit when your transfer is completed.

Want to speak to a customer care representative? Call us toll free at 1-888-452-6862
Agents are available: Monday-Friday 7:30am-8pm CST
Saturday 7:30am-5pm CST
Sunday CLOSED
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