When will I begin to be a Direct Energy customer?

Your electricity will start to officially be serviced by Direct Energy on the date indicated in your notification letter and email. Please refer to your notification letter for additional details.

Want to speak to a customer care representative? Call us toll free at 1-888-452-6862
Agents are available: Monday-Friday 7:30am-8pm CST
Saturday 7:30am-5pm CST
Sunday CLOSED
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