What if I don't want to transfer to Direct Energy?

Please contact our customer service team at 1-888-452-6862 to discuss options available to you. Please note if your current plan transferring to Direct Energy has an early cancellation fee that it will apply if you do decide to cancel your contract.

Want to speak to a customer care representative? Call us toll free at 1-888-452-6862
Agents are available: Monday-Friday 7:30am-8pm CST
Saturday 7:30am-5pm CST
Sunday CLOSED
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