Bounce Energy's MyAccount Account Management Portal

Learn more about our industry-best self service account management site

Need to transfer your service? Done.

Want to switch to a fixed rate plan? Done.

Want to earn $50 by referring friends? Done.


With Bounce Energy's industry-best MyAccount, you can do all that and more! With these self service tools, you take control and manage your Bounce Energy account. Here's what you can do:


View and Update Your Account Information
Reset your password, add an authorized contact, update your contact phone number, check your ESIID and account number.


Make a Payment
Pay your bill online or get more information on how to pay in person, where to send your checks or money order and other payment options.


Set Up Auto Pay
Avoid late payments by setting up auto pay. You just need a credit or debit card and you never need to worry about not receiving your rewards (Bounce Energy's rewards program is based on on-time payments).


Set Up Paperless Billing
Never worry about checks, envelopes and stamps again - just switch to the eco-friendly Paperless Billing option.


Transfer Your Service

Moving and need to move your Bounce Energy service with you? No problem - just give us your new address, pick your plan and we'll do the rest.


Switch to a Fixed Rate Plan
If you're on one of our month-to-month plans and you qualify for a fixed rate plan, you'll see the link "Switch to a Fixed Plan" inside of MyAccount.


Renew Your Plan
If you're eligible to renew your fixed rate plan and within 45 days of the end of your term, you will see "Renew Your Plan". You'll be able to select the same plan or upgrade to a longer term fixed rate plan.


Select and Track Rewards and Promotions
As a Bounce Energy customer, you can earn rewards when you pay your bill on-time. You may also have the opportunity to sign up while we were running a special promotion, such as a gift card. In your MyAccount, we've created a section where you can track your progress in earning these valuable incentives.


Refer Your Friends
Through MyAccount, you're able to refer your friends and family to Bounce Energy where you can earn $$50 bill credits for yourself and for those you refer. MyAccount allows you to easily distribute your unique refer-a-friend code and web link via email, Facebook or Twitter. You can also print your own refer-a-friend cards with your unique code and web link included.


Track Your Usage
Track your energy usage and compare versus previous months. We supply easy-to-read charts set against average temperatures so you know when to expect your usage to increase or decrease and better manage your account.


Exclusive Offers and Deals
Once you're a Bounce Energy customer, you'll have the opportunity to opt into exclusive offers and special promotions from partnerships. For example, as a DIRECTV dealer, Bounce Energy can provide special discounts off both your electricity bill, but also, your satellite bill. Look for a complete list inside of MyAccount.

Already a Customer? Log Into Your Account

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