Compare Stream Energy to Bounce Energy
Trying to decide between Bounce Energy and Stream? We've provided a set of comparison points that includes plans, rates, rewards, Refer-a-Friend, and more. Let us help you learn why Bounce Energy is the right choice for you!
- Customer Satisfaction: We've received top ratings from J.D. Power and Associates, Texas Electricity Ratings, and the Better Business Bureau, learn why our customers rank us so highly.
- Rewards: Earn reward like gift cards, airline miles, cash back, and so much more.
- No Unnecessary Fees: Unlike many of our competitors, there are no extra fees if you need to call or e-mail Customer Service with a question.
- Best Social Media and Technology: We make it easy for you to contact us via e-mail, chat, Facebook, Twitter, and, no matter where you are, our MyAccount platform lets you view your account information on your laptop, tablet, or smartphone.
Bounce Energy vs. Stream Energy
Customer SatisfactionBounce Energy has been rated 5 out of 5 by Texas residents in J.D. Power in the past.
RewardsYour choice of one of our valuable rewards programs!
Best Social MediaStay in touch with us through social media for discounts, promo codes and prizes.
Best TechnologyKeep track of your account with our industry best MyAccount portal and apps.
Refer a Friend ProgramFor each friend you refer using your unique code, you'll get a $50 off your Bounce bill.
Build Your Own Plan
Sign up today by creating your own plan. it's simple, fast and easy. and it's all yours. You can't do that with Stream Energy.Learn More
Show Bounce Your Bill
Send us your most recent electricity bill from Stream Energy & we'll show you how to save by making the switch to Bounce Energy.Learn More
Find out how much you can save by switching to Bounce Energy from Stream Energy.Learn More
Plan Types and Charges
Locked in a Contract?
Unparalleled Plan Choice with Bounce Energy
Bounce likes choice, and we believe that the customer should have the opportunity to make a decision about their energy needs from a wide spectrum of plan options. Sure, there's value in keeping your offerings simple and streamlined, but we realize that life is often far from simple and streamlined. Bounce feels it would be better to present you a variety of plans, since we know you'll find one to fit your preferences and situation.
Stream presents you with very rudimentary options - a 12-month plan, 18-month plan, a variable-rate plan, and green options for each. While those plan types are quite popular, they also do not reflect the reality of everyday life. Bounce realizes that there are times where you might only need a 6-month plan, and with our 3-month and 4-month plans, we want to honor the need to “try out” a company before you make a longer-term commitment.
With Bounce Energy You Can Build Your Own Plan
Since we like to give you options, we even offer you the chance to "Build Your Own Energy Plan" - a first-of-its-kind service in the electricity market! You have the power to choose your own plan on your own terms. You're able to customize your plan by length, type of energy, paperless and other green billing, and rewards. Click here to start building you own plan!
With Stream, there is a minimum monthly usage fee of $4.95 for usage that falls between 700 - 999 kWh in a billing cycle. Also, there is a minimum monthly usage fee of $9.95 for usage between 0 - 699 kWh in a billing cycle. The minimum monthly usage fee is waived for usage over 1,000 kWh.
With Bounce, our plans have a monthly service that is waived if you use over 2,000 kWh in a billing cycle. The fee is $2.95 if you use between 1,000-1,999 kWh in a billing cycle, $6.95 if you use between 250 - 999 kWh in a billing cycle, and $9.95 if you use between 0 - 249 kWh in a billing cycle. The exceptions are our Thrifty Saver and Organic Power Promotional plans - the $6.95 monthly service fee isn't waived for either of these plans.
When you choose us, we provide the Bounce Energy Promise that you will not be charge any deceptive fees and we'll work hard to keep you as a customer.
Earn Rewards When You Pay Your Electricity Bill
Bounce Energy Rewards Program
Customers who sign up with any Bounce Energy plan can choose to enroll in one of our great rewards program.
With the Bounce Rewards Program, you will receive your choice of 2 movie tickets or a $50 Restaurant.com gift card after you make 6 consecutive on-time bill payments. At the 12 month mark, you will receive you choice of $50 in bill credits or a $50 VISA gift card. And after your 24th month, you will receive a free month of electricity. And let's top that all off with our Platinum Customer Program, where you earn 3% off each bill when you have been a customer for 30 months and paid on-time. Our rewards program is valued at more than $200 and could be much more if you remain a platinum member.
American AAdvantage Rewards Program
Bounce Energy customers can earn American Airlines AAdvantage® miles in two different ways. Customers can opt-in to the AAdvantage Rewards Program with any plan, or they receive 1,000 bonus miles by signing up with either the Bounce Energy American AAdvantage 12 or American AAdvantage 24 plan.
With either option, customers can earn 1 AAdvantage® mile per $1 that's paid on-time towards their electricity bill. You can then redeem miles for packages, car rentals, hotel stays and other retail products. Learn more about Bounce Energy's American AAdvantage Rewards.
3% Cash Back Rewards Program
This rewards program is for those customers who aren't interested in perks like movie tickets and gift cards. In this program, you'll get back 3% of the money you spend on electricity when you make 12 consecutive on-time bill payments. Active customers will receive this reward in the form of a bill credit on your 13th bill. And for our long-term customers, you will receive this 3% cash back bill credit after every set of 12 consecutive on-time bill payments you make.
Mommy Merits Rewards Program
With this rewards program, Moms can be earn rewards that the whole family will love! At 6 months, you can choose between 2 tickets to the Children's Museum, a $15 Gift Card to Chick-Fil-A, or a 1-year magazine subscription. When you make 12 consecutive on-time bill payments, you have the choice of a $75 Gift Card to either Target or Spa Finder. And with 24 consecutive on-time bill payments, you earn your choice of a family zoo membership, 4-pack of tickets to a sporting event (will vary seasonally), or 4-pack of tickets to a theme park.
Comparing Stream Energy and Bounce Energy's Refer-a-Friend Programs
Stream Energy uses multi-level marketing through Ignite - think of it as Amway or Mary Kay, but for energy. Stream/Ignite requires you to make a one-time up-front payment of $299 in order to obtain the opportunity and services necessary for you to start referring customers to Stream. The earnings that you're promised by having your friends sign up for service require you to get a few of those friends to also pay the $299 fee each to start signing their friends up for service with Stream. In other words, not only do you have to sell the product to your friends, but you also have to sell people on the idea of selling that product to their friends.
Bounce certainly values entrepreneurial spirit and hard work, but not everyone is a natural salesperson. More importantly, most of us don't have time outside of a regular day job to make sales pitches to our friends, much less coach our friends on how to sell energy to their friends.
With Bounce's Refer-A-Friend program, you simply direct your friend to your account-specific Refer-A-Friend link, or you give them your Bounce Energy account number so that you can each earn a $50 bill credit. There is no cap to the number of friends you can refer to Bounce Energy, and it certainly doesn't require any up-front payment from you to learn how to talk about how much you like the company. Also, Bounce provides the ability to post your messages to your Facebook wall, your Twitter following, and your Pinterest board, as well as providing your own Refer-a-Friend cards to hand out and reaching out via traditional e-mail.
Referring your friends to Bounce should be simple and organic - you know why you like Bounce, and you shouldn't have to jump through any hoops to share with your friends.
If You're Locked In a Fixed Rate Contract with Stream Energy, You Do Have Options!
If you're in a contract with Stream, but you want to take advantage of our great low rates and superior rewards programs offered by Bounce Energy, try one of the 3 options below. All you'll need to know is the month in which your current contract ends, though it is also important to know the amount of your contract termination fee). Whether your contract ends in 30 days or 2 years from now, there's a way to switch.
Option 1: Your Contract Ends in Less Than 90 Days
You're able to switch to Bounce Energy once you're within 14 days of the end of your contract with Stream Energy. You can schedule your electricity turn on with Bounce Energy 90 days in advance, so you can actually schedule your switch 104 days in advance of the end of your contract. Just make sure to select a date within the last 14 days of your contract.
For example, if your electricity contract ends on October 14th, on July 2nd, you can place your order with us and schedule it for anytime after October 1st. If you're ready, just pick your new plan and schedule your switch.View our plans and rates
Option 2: Your Contract Doesn't End Anytime Soon
If you signed up for a long term contract and the only way to get out of the contract is by paying a termination fee, you can use our Savings Tools to calculate the "value of switching". This tool can help you determine whether you should pay that termination fee.
For example, if your current rate with your current provider is 12.3¢ per kWh and you use 1,000 kWh, you could use our tool to learn that switching to a Bounce plan would save you $306 per year. Even if you paid your current provider a termination fee of $150, you'd still be saving more than $150 during the course of the 1st year.*Calculate Your Savings
Option 3: Get a Bounce Energy Rate Alert:
If you're not ready to pay Stream Energy a termination fee to switch, we can send you information on our current rates when your Stream contract ends. We'll be right here to assist you when you're ready to switch.
*This example is used to illustrate the potential savings and how to calculate potential savings. It is not intended to show what your actual current rate may be. Your actual rate may be found on your current electricity bill.
Account Management Tools
When you sign up for Bounce Energy, you gain access to MyAccount, our one-of-a-kind, industry-best account management tool. Not only can you pay your bills online for free, track your usage, and set up auto pay (at no charge), you can also transfer your service to a new address, switch to paperless billing, track your rewards and promotions, switch your plan, and shop for great deals on high speed internet, digital television, energy audits, and more.
You can also download our Bounce Energy App for your smartphone and monitor your account anywhere. You can view and pay your electricity bill, manage your payment options, contact our customer support, and get energy savings tips.
Weekly Usage Emails
Bounce Energy customers can receive a weekly usage email. These emails can help you determine when you're using the most electricity and can offer some insight on how you can become more energy efficient just by say making sure some things are turned off before you go to work, or by adjusting your thermostat when you're not home. Stream also offers their customers the chance to get weekly usage emails, but Bounce Energy offers you the ability to compare your weekly and monthly electricity usage so you can track how much energy you use and save.
Most Liked Electricity Company on Facebook
Join our growing throng of Facebook fans by "liking" the official Bounce Energy Facebook page. We're already the most "liked" electricity company on Facebook, but we're always looking for new and interesting ways to make more friends!
When you join our Facebook community, you will automatically be entered into our weekly drawing for a $25 gift card. There are also chances for you to sign up for an exclusive Bounce Energy daily deal. You can also use our special Facebook promo FACEBOOK50 to get a $50 VISA gift card when you sign up for new service.
If you have any questions about Bounce, or if there is a problem with your service, don't hesitate to ask us for help on our Facebook wall so that you can receive escalated care. Also, you'll be able to find valuable information about energy efficiency, company updates and special promotions, and the latest news about the Texas electricity market.
Help spread the word about Bounce Energy by joining our Ambassador Program. By connecting your Facebook, Twitter, MySpace, or LinkedIn with Bounce Energy, you can become a Bounce Ambassador. Through this innovative program, you can easily publish Bounce Energy content to your social networks. When you become a Bounce Energy Ambassador you earn points every time you share official Bounce Energy content. We keep a monthly tally of these points and the Ambassador with the most points at the end of the month wins a $100 gift card.