Compare TXU Energy to Bounce Energy
Trying to decide between Bounce Energy and TXU? We've provided a set of comparison points that includes plans, rates, rewards, Refer-a-Friend, and more. Let us help you learn why Bounce Energy is the right choice for you!
- Customer Satisfaction: We've received top ratings from J.D. Power and Associates, Texas Electricity Ratings, and the Better Business Bureau in the past. Learn why our customers rank us so highly.
- Rewards: Earn reward like gift cards, airline miles, cash back, and so much more.
- No Unnecessary Fees: Unlike many of our competitors, there are no extra fees if you need to call or e-mail Customer Service with a question.
- Best Social Media and Technology: We make it easy for you to contact us via e-mail, chat, Facebook, Twitter, and, no matter where you are, our MyAccount platform lets you view your account information on your laptop, tablet, or smartphone.
Bounce Energy vs. TXU Energy
Customer SatisfactionBounce has been rated 5 out of 5 by Texas residents in J.D. Power.
RewardsYour choice of one of or valuable rewards programs!
Best Social MediaStay in touch with us through social media for discounts, promo codes and prizes.
Lower RatesGet lower rates than TXU when you sign up for Bounce Energy.
Refer a Friend ProgramFor each friend you refer using your unique code, you'll get a $50 off your Bounce bill.
Build Your Own Plan
Sign up today by creating your own plan. it's simple, fast and easy. and it's all yours. You can't do that with TXU Energy.Learn More
Show Bounce Your Bill
Send us your most recent electricity bill from TXU & we'll show you how to save by making the switch to Bounce Energy.Learn More
Find out how much you can save by switching to Bounce Energy from TXU.Learn More
Plan Types and Charges
Locked in a Contract?
Bounce Offers A Variety of Plans to Fit Your Needs
We know that each person's situation is not the same, so Bounce Energy wants to provide you with numerous plans from which to choose. And even though you can lock in your rate, we know that not everyone wants to enter into a binding contract with their electricity company for 12, or 24 months (though some people do!). With Bounce Energy, we give you the power to choose the plan that you want. You can lock in a low rate and not worry about it as for as long as 36 months or as short as 3 months.
We even provide you the flexibility of selecting any of our month-to-month plans so you can take advantage of falling prices and then lock in when they start to go up.
TXU Energy doesn't offer fixed rate plans shorter than 4 months. If you wanted to lock in a rate for a trial period (like through the cold months of winter or the hot days of summer), you won't find a 3 month plan to cover those months.
And what about indexed plans they're always talking about? Even though TXU Energy's advertising states the company doesn't offer variable rate plans, it does not mean that TXU doesn't have month-to-month plans. In fact, those indexed plans are typically month-to-month no-contract plans with prices that may vary based on the price of natural gas or other factors. Even further, TXU calls variable-rate plans "vari-a-bull" because TXU wants Texans to believe variable-rate plans are dangerous. Customers should not be fooled - if the price of natural gas goes up, so will your TXU energy rate if you're on an indexed plan with a rate that's tied to the price of natural gas.
With Bounce You Can Build Your Own Plan
Because we like to give you options, we now offer you the chance to "Build Your Own Plan" - a first-of-its-kind service in the electricity market! You have the power to choose your own plan on your own terms. You're able to customize your plan by length, type of energy, paperless other green billing options, and rewards. Click here and start building you own plan!
TXU Energy charges a $5.95 "Base Charge" for the plans listed above on top of your electric bill, regardless of usage.
With Bounce, our plans have a monthly service that is waived if you use over 2,000 kWh in a billing cycle. The fee is $2.95 if you use between 1,000-1,999 kWh in a billing cycle, $6.95 if you use between 250 - 999 kWh in a billing cycle, and $9.95 if you use between 0 - 249 kWh in a billing cycle. The exceptions are our Thrifty Saver and Organic Power Promotional plans - the $6.95 monthly service fee isn't waived for either of these plans.
Get Rewarded When You Pay Your Electricity Bill
While only a select number of TXU Energy plans offer a cash back reward program (see below), customers who sign up with any Bounce Energy plan can choose to enroll in one of our great rewards program.
At Bounce Energy we like to reward our customers for paying their bill on-time. Through our various rewards programs, customers can earn rewards like movie tickets, bill credits, gift cards, American Airlines Miles, 3% Cash Back, and more.
Comparing Cash Back Programs
While TXU Energy's Cash Back Rewards Program features a 3%, 4%, and 5% cash back bonus, the true value is less than it seems. Let's say you stayed a TXU customer for the entire 3 years it takes to get 5% cash back and that your average electricity bill (minus taxes and fees) was $125. This means that you're paying around $1500 annually. During Year 1, you'll get $45 cash back, $60 in Year 2, and $75 in Year 3. This results in a total of $180 in rewards that you receive in the form of a prepaid gift card.
Now while this might seem like a good deal, you're pretty much paying for your own rewards due to the higher rates you're paying to enroll in one of the few plans eligible for Cash Back Rewards. Unlike TXU Energy, with Bounce Energy, you can select our 3% Cash Back Rewards program and earn cash back for any plan you select. Even more - we give you this Cash Back as a bill credit that automatically applies to your account. This way, you will receive more than that in added savings with a lower rate.
Earn More Rewards With Bounce Energy
On top of our 3% Cash Back Rewards Program, Bounce Energy also offers their customers their choice of these rewards programs:
- Bounce Energy Rewards: Earn rewards when you pay your bill on time! Through our Bounce Rewards Program, you can earn giftcards, movie tickets, bill credits, and even free electricity! Get more information about Bounce Energy Rewards here
- American AAdvantage Rewards: You can earn American AAdvantage® Miles when you opt into our AAdvantage Rewards Program with any plan, or by signing up for our American AAdvantage 12 month or American AAdvantage 24 plan. Get more information about American AAdvantage Rewards here
- Mommy Merits: with this rewards program, Moms can earn rewards that the whole family can enjoy. Get specially selected giftcards, tickets to sports and other family events, and more!. Get more information about Mommy Merits here
Comparing TXU Energy and Bounce Energy's Refer-a-Friend Programs
While both Bounce Energy and TXU Energy have a Refer-a-Friend program, there are a few differences that are important to understand.
Both electricity companies allow you and your friend to each earn a $50 bill credit, but the major difference is that TXU Energy caps the amount of friends you can refer to 10 friends.
If you remain a TXU Energy customer, you can only earn $500 per year in refer-a-friend bill credits.
Bounce Energy allows you to refer and unlimited number of friends, giving you the ability to accrue an unlimited amount of bill credits. Refer enough friends and you may never have to pay for electricity again.
Also, TXU Energy only provides you with the ability to email your friends to tell them about their services, Bounce Energy provides the functionality to post your messages to your Facebook wall, to your Twitter following, and on your Pinterest boards, as well as providing your own Refer-a-Friend cards to hand out and traditional e-mail.
If You're Locked In a Fixed Rate Contract with TXU Energy, You Do Have Options!
If you're in a contract with TXU Energy, but you want to take advantage of our great rates and superior rewards programs offered by Bounce Energy, try one of the 3 options below. All you'll need to know is the month in which your current contract ends, though it is also important to know the amount of your contract termination fee. Whether your contract ends in 30 days or 2 years from now, there's a way to switch.
Option 1: Your Contract Ends in Less Than 90 Days
You're able to switch to Bounce Energy once you're within 14 days of the end of your contract with TXU Energy. You can schedule your electricity turn on with Bounce Energy 90 days in advance, so you can actually schedule your switch 104 days in advance of the end of your contract. Just make sure to select a date within the last 14 days of your contract.
For example, if your electricity contract ends on October 14th, on July 2nd, you can place your order with us and schedule it for anytime after October 1st. If you're ready, just pick your new plan and schedule your switch.View our plans and rates
Option 2: Your Contract Doesn't End Anytime Soon
If you signed up for a long term contract and the only way to get out of the contract is by paying a termination fee, you can use our Savings Tools to calculate the "value of switching". This tool can help you determine whether you should pay that termination fee.
For example, if your current rate with your current provider is 12.3¢ per kWh and you use 1,000 kWh, you could use our tool to learn that switching to a Bounce plan would save you $306 per year. Even if you paid your current provider a termination fee of $150, you'd still be saving more than $150 during the course of the 1st year.*Calculate Your Savings
Option 3: Get a Bounce Energy Rate Alert:
If you're not ready to pay TXU Energy a termination fee to switch, we can send you information on our current rates when your TXU contract ends. We'll be right here to assist you when you're ready to switch.
*This example is used to illustrate the potential savings and how to calculate potential savings. It is not intended to show what your actual current rate may be. Your actual rate may be found on your current electricity bill.
Industry Best Account Management Tools
When you sign up for Bounce Energy, you gain access to MyAccount, our one-of-a-kind, industry-best account management tool. Not only can you pay your bills online for free, track your usage, and set up auto pay (at no charge), you can also transfer your service to a new address, switch to paperless billing, track your rewards and promotions, switch plans, and shop for great deals on digital bundles, energy audits, and more.
You can also download our Bounce Energy App for your smartphone and check your account from anywhere. You can view and pay your electricity bill, contact our customer support, manage and pay your account, and get plenty of energy savings tips.
Weekly Usage Emails
We also give our customers a weekly usage email. These emails can help you determine when you're using the most electricity and can offer some insight on how you can become more energy efficient just by say making sure some things are turned off before you go to work, or by adjusting your thermostat when you're not home. We offers you the ability to compare your weekly and monthly electricity usage so you can track how much energy you use and save. We also provide weekly tips and special offers.
Most Liked Electricity Company on Facebook
Join our growing Facebook fans by "liking" the official Bounce Energy Facebook page. While, we're already the most "liked" electricity company on Facebook, we're always looking for new and interesting ways to make more friends!
When you become a member of our Facebook community, you will automatically be entered into our weekly drawing for a $25 gift card. There are also chances for you to sign up for an exclusive Bounce Energy daily deal. You can also use our special Facebook promo FACEBOOK50 to get a $50 VISA gift card when you sign up for new service.
If you have any questions about Bounce, or if there is a problem with your service, don't hesitate to reach out to us on our Facebook wall. Also, you'll be able to find valuable information about energy efficiency, company updates and special promotions, and the latest news about the Texas electricity market.
Help spread the word about Bounce Energy by joining our Ambassador Program. By connecting your Facebook, Twitter, MySpace, or LinkedIn with Bounce Energy, you can become a Bounce Ambassador. Through this innovative program, you can easily publish Bounce Energy content to your social networks. When you become a Bounce Energy Ambassador you earn points every time you share official Bounce Energy content. We keep a monthly tally of these points and the Ambassador with the most points at the end of the month wins a $100 gift card.